Senior Technical Account Manager

Job Summary

A company is looking for a Sr. Technical Account Manager.

Key Responsibilities:

• Operate, deploy, manage, and improve network services and products for Enterprise clients
• Lead troubleshooting efforts for complex outages and coordinate with internal and external resources
• Provide subject matter expertise and technical training to enhance operational efficiency

Required Qualifications:

• Bachelor's Degree preferred, or equivalent combination of coursework and experience
• 7-10 years of relevant work experience
• Expert knowledge across multiple ecosystems and technologies
• Ability to manage complex projects and lead cross-functional teams
• Experience in providing consultative guidance and mentoring to junior team members