Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 04, 2024
This job expires in: 23 days
Job Summary
A company is looking for a Service Delivery Technician II.
Key Responsibilities:
- Maintains availability for customer inquiries through various channels
- Interprets and troubleshoots customer issues, documenting interactions
- Proactively updates knowledgebase articles and achieves performance goals
Required Qualifications:
- High school diploma required
- CompTIA A+ certification preferred
- 2+ years of technical customer support experience
- Possess good troubleshooting skills
- Ability to thrive in a fast-paced, technically advanced environment
