Site Reliability Engineer

Job Summary

Working remotely, the full-time Site Reliability Engineer will apply a software engineering mindset to enhance platform reliability and performance, collaborating with the engineering team to build automated solutions for scaling services on Heroku and AWS.

Key responsibilities

• Share responsibility for the health and performance of production services, using monitoring tools to identify and resolve issues proactively
• Define and track Service Level Objectives (SLOs) and error budgets, using data to inform reliability decisions
• Optimize application and database performance by identifying bottlenecks and implementing necessary improvements

Required qualifications

• 3-5+ years of experience in Site Reliability Engineering, DevOps, or related roles managing infrastructure
• Deep experience managing applications on Heroku and AWS
• Proven experience with Infrastructure as Code (IaC), specifically Terraform
• Hands-on experience building and maintaining CI/CD pipelines, preferably with GitHub Actions
• Strong coding skills with experience in a Ruby on Rails environment, including performance optimization