Student Success Manager

Job Summary

A company is looking for a Student Success Manager (SPOC) to recruit, enroll, and support students through their academic journey.

Key Responsibilities:

• Engage in recruiting efforts and conduct outreach activities to enroll students
• Advise and guide students on career and program interests, ensuring alignment with their goals
• Manage onboarding and provide financial guidance to enrolled students

Required Qualifications:

• Bachelor's Degree in Business, Education, Psychology, or Communications
• Minimum of 3 years of relevant experience in counseling/advising or customer service
• Strong proficiency in utilizing technology for student management and engagement
• Familiarity with student information systems and CRM tools
• Understanding of FERPA regulations and compliance standards