Subscription Services Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 07, 2025
This job expires in: 18 days

Job Summary

A company is looking for a Subscription Services Manager, Principal.

Key Responsibilities
  • Build and maintain strong relationships with customers to ensure satisfaction and monitor usage
  • Collaborate with various departments to facilitate a smooth renewal process and address client concerns
  • Analyze renewal health and trends to improve customer retention rates and drive revenue growth

Required Qualifications
  • Experience engaging with customers and managing escalations
  • Ability to analyze data and metrics for improving customer success outcomes
  • Experience working with cross-functional teams to enhance customer experience
  • Strong time management and organizational skills
  • Proficiency in CRM software and Microsoft Office Suite

COMPLETE JOB DESCRIPTION

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