Subscription Services Manager
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 07, 2025
This job expires in: 18 days
Job Summary
A company is looking for a Subscription Services Manager, Principal.
Key Responsibilities
- Build and maintain strong relationships with customers to ensure satisfaction and monitor usage
- Collaborate with various departments to facilitate a smooth renewal process and address client concerns
- Analyze renewal health and trends to improve customer retention rates and drive revenue growth
Required Qualifications
- Experience engaging with customers and managing escalations
- Ability to analyze data and metrics for improving customer success outcomes
- Experience working with cross-functional teams to enhance customer experience
- Strong time management and organizational skills
- Proficiency in CRM software and Microsoft Office Suite
COMPLETE JOB DESCRIPTION
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