Tech Lead Support Engineer

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 29, 2024

This job expires in: 17 days

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Tech Lead, Support Engineer.

Key Responsibilities:

Serve as a point of contact for technical support escalations related to the EDGE VMS product line
Contribute to the knowledge base articles and technical notes to improve future problem resolution efficiency
Become a subject matter expert in specific product and system areas

Required Qualifications:

Bachelor's Degree in Information Technology, Computer Science, or related field, or equivalent work experience
6+ years of software engineering and/or technical support experience
Strong knowledge of application server and database technologies
Strong knowledge of networking and analysis tools
Ability to quickly learn and master new technologies

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