Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to support its largest and most complex users.

Key Responsibilities

• Provide a gold standard experience to assigned accounts' key stakeholders
• Foster long-term user relationships and implement operational solutions across various subjects
• Lead user-facing meetings and create user-facing content for long-term solutions

Required Qualifications

• 5+ years of experience in enterprise-level client-facing work
• Strong product sense and ability to solve complex user-related problems
• Familiarity with APIs and ability to explain API concepts to technical customers
• Familiarity with SQL and experience with technical troubleshooting
• Adept client relationship management skills and ability to engage in business-level conversations