Technical Account Manager

Job Summary

Serving as the main technical point of contact for a dedicated book of business, the full-time Technical Account Manager will troubleshoot campaign performance issues, monitor pacing and delivery, and ensure the proper functioning of tracking codes while working remotely or in a hybrid environment.

Key responsibilities

• Investigate and troubleshoot campaign performance issues, including discrepancies and delivery problems
• Monitor pacing and delivery to ensure campaigns meet budget and client goals
• Support knowledge sharing and best practices within the Technical Account Management team

Required qualifications

• Bachelor's degree or equivalent practical experience with 3+ years in a Technical Account Manager or Campaign Manager role in digital advertising
• Hands-on experience with demand-side platforms such as The Trade Desk or Google DV360
• Familiarity with product feeds and proficiency in data interpretation using Microsoft Excel or data analysis tools
• Experience with Google Analytics and the ability to configure and interpret data at a high level
• Understanding of HTML, JavaScript, or Python is a plus