Technical Customer Care Representative
This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Sat, Sep 28, 2024
This job expires in: 17 days
Job Summary
A company is looking for a Technical Customer Care Representative I.
Key Responsibilities
- Handle routine customer questions and technical support issues related to product usage
- Maintain expert-level knowledge of Dealertrack solutions and products
- Log customer information accurately in the CRM ticketing system and adhere to service level agreements
Required Qualifications
- High School Diploma or GED
- Less than 2 years of experience in a customer-oriented role
- Flexibility to work any shift during business hours, including weekends
- Knowledge of various computer applications, including MS Office
- Ability to type 40+ WPM
COMPLETE JOB DESCRIPTION
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Company Overview
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