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Technical Customer Service Representative in Brighton

Job is Expired
Location: Massachusetts
Compensation: To Be Discussed
Staff Reviewed: Thu, Aug 02, 2018
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A staffing agency needs applicants for an opening for a Technical Customer Service Representative in Brighton.

Core Responsibilities Include:

  • Providing a blend of customer service as well as technical and product support
  • Supporting product offerings including web- based simulations, online learning tools and tutorials
  • Provide website support including helping people navigate the website to search for products, build course packs, etc

Applicants must meet the following qualifications:

  • Ability to work from home on Sundays; onsite Monday-Thursday each week
  • Bachelor’ s Degree
  • 1 year prior client service experience in a technical customer service role
  • Outstanding communication skills in English, both written and verbal
  • Proficiency with web collaboration tools, ticketing systems and/or learning management platforms

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