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Technical Operations Manager

Location: Remote
Compensation: Salary
Reviewed: Mon, Aug 03, 2026
This job expires in: 14 days

Job Summary

Seeking a hands-on leader, the full-time salaried Technical Operations Manager will own the intersection of IT, security, DevOps, and infrastructure for a rapidly scaling AWS-native Medicare distribution platform, ensuring reliability and compliance while leveraging AI tools for operational efficiency.

Key responsibilities
  • Manage the reliability, scalability, and cost-efficiency of AWS infrastructure, driving CI/CD maturity and incident response processes
  • Oversee security posture and compliance programs, including SOC 2 and HIPAA, while partnering with engineering on secure practices
  • Build and lead a high-leverage team, collaborating closely with engineering and product teams on shared infrastructure needs
Required qualifications
  • 5+ years in technical operations, DevOps, infrastructure, or security leadership roles, with at least 2 years managing teams
  • Deep hands-on experience with AWS services, including IAM, networking, and serverless technologies
  • Direct experience with security compliance frameworks and audits (SOC 2, HIPAA, ISO 27001)
  • Strong expertise in infrastructure-as-code and CI/CD practices
  • Experience in regulated environments such as healthcare, fintech, or insurance is a strong plus

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