Technical Program Manager

Job Summary

Owning the end-to-end delivery of complex customer programs, the full-time remote Technical Program Manager will lead strategy and planning for large-scale deployments, manage customer relationships, and ensure successful execution while collaborating with cross-functional teams.

Key responsibilities

• Own end-to-end delivery of complex, large-scale customer programs, ensuring successful execution from kickoff through long-term support
• Lead program strategy and planning by defining timelines, milestones, and risk mitigation plans across concurrent initiatives
• Serve as the primary customer-facing program leader, proactively guiding customers through technical and operational challenges

Required qualifications

• 5+ years of technical program or project management experience with ownership of complex, cross-functional initiatives
• Proven ability to independently lead large-scale, technically complex customer programs
• Strong experience working with enterprise customers and distributed, cross-functional teams
• Exceptional ability to communicate complex technical concepts to both technical and non-technical audiences
• Demonstrated expertise in industrial controls and automation systems or AI/Machine Learning applications in industrial environments