Technical Support Analyst
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jan 08, 2025
This job expires in: 20 days
Job Summary
A company is looking for a Technical Support Analyst.
Key Responsibilities
- Monitor production servers and analyze client inquiries
- Verify transaction processing and reprocess failed inbound transactions
- Collaborate with team members and attend department meetings
Required Qualifications
- BA or BS in Information Technology, Computer Science, or related field; equivalent experience may be considered
- Experience in the energy industry and with EDI transactions is a plus
- Familiarity with MS SQL and VB.net is advantageous
- Customer relationship experience is preferred
- Ability to work weekends with two weekdays off
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