Technical Support Engineer
This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Oct 01, 2024
This job expires in: 19 days
Job Summary
A company is looking for a Technical Support Engineer I to solve technical issues for customers.
Key Responsibilities
- Provide technical support across all product lines via email, chat, and phone
- Set up test environments to troubleshoot customer issues
- Create and contribute to knowledgebase articles and troubleshooting guides
Required Qualifications
- Bachelor's degree in Computer Science, Computer Technology, or a STEM field or equivalent technical experience
- Ability to read and write code in at least one programming language (preferably Java or C#)
- Experience working independently and collaboratively with team members
- Familiarity with data integration issues and troubleshooting
- Understanding of various operating systems including Windows, Linux, and Mac
COMPLETE JOB DESCRIPTION
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Company Overview
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