Job Summary
needs applicants for an opening for a .
Core Responsibilities Include:
- Being a strategic resource by assisting with delinquency management,
- Maintains high service satisfaction by following up on client inquiries, providing training and updates
- Coordinating and interacting with internal teams and individuals
Position Requirements Include:
- High school diploma or equivalent
- Five or more years of customer service experience
- Excellent telephone skills including listening and demonstrating courtesy, empathy, and accuracy
- Ability to perform interest calculations and account adjustments
- Strong analytical and problem-solving skills
