Telecommute Accounting Software Customer Success Coach in Mount Juliet

Location: Tennessee

Compensation: Hourly

Staff Reviewed: Sat, Sep 26, 2020

This job expires in 27 days

Job Category: Accounting, Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company is filling a position for a Telecommute Accounting Software Customer Success Coach in Mount Juliet.

Individual must be able to fulfill the following responsibilities:

  • Listen well and gather important details via phone, email and chat
  • Trouble-shoot, diagnose and quickly resolve customer concerns
  • Be the go-to specialist for accounting-related software issues

Qualifications for this position include:

  • High school diploma or equivalent
  • 2+ years customer service experience
  • Working knowledge of accounting principles
  • Multitasker (comfortable thinking, talking, and typing all at once)
  • Fluent in English
  • Able to take initiative and complete work independently with limited supervision