Job Summary
A technology company is seeking a Telecommute Bilingual European Language and English Service Specialist.
Must be able to:
- Identify chronic equipment and customer problems and bring to closure
- Provide periodic on-site trouble shooting and repairs on printers
- Provide newly hired FSE’s with additional training and development
Skills and Requirements Include:
- Must be able to travel
- Fluent in English and any other European language
- Minimum of 2-year technical degree or equivalent experience in mechanical, digital, and electronic technology
- Minimum of 3 years in field engineering positions servicing Inkjet equipment or similar
- Ability to troubleshoot electrical and mechanical problems to the component level
- Ability to provide telephone technical support and to effectively communicate with service engineers
- Demonstrate ability to influence and develop other Field Service Engineers within the team