Job is Expired
Location: Florida, Georgia, Illinois, Maine, Missouri, New Hampshire, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Tue, Dec 11, 2018
Job Summary
A hotel group is searching for a person to fill their position for a Telecommute Bilingual German or Italian Customer Escalations Representative.
Candidates will be responsible for the following:
- Providing phone support to customers
- Answering general questions about how the service works
- Resolving billing and booking issues in a real-time, non-scripted environment
Position Requirements Include:
- Native or Full professional fluency in German, French or Italian
- Reliable High-Speed Internet connection
- At least one year of high-volume call center experience
- Tech-savvy and proficient with iPhone and Android
- A strong track record of delivering exceptional customer service
- Comfortable being empowered to make decisions