Telecommute Bilingual Italian English Customer Experience Representative in Phoenix

Job ID: Available for Members

Location: Arizona

Compensation: To Be Discussed

Posted: Friday, March 09, 2018

This job expires in 20 days

Job Category: Customer Service, Sales

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Employer Type: Employer

Weekly Hours: Flexible

Job Details

A telecommunications company is seeking a Telecommute Bilingual Italian English Customer Experience Representative in Phoenix.

Core Responsibilities of this position include:

  • Educating and offering existing customers additional programming, and promote products and services
  • Assisting customers with orders, changing programming packages, equipment upgrades, and educating customers
  • Accepting payments by a variety of methods, offer self-serve payment solutions, etc

Applicants must meet the following qualifications:

  • Training will be conducted on-site and last 13-15 weeks, a minimum of 1 on-site workday per quarter will be required
  • Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
  • Ability to problem solve and use resources on proprietary software/tools
  • High School diploma, GED, or equivalent experience
  • Bilingual proficiency-fluent in English and Italian
  • Internet provider that's not fixed wireless or satellite