Job Summary

A marketing and customer engagement solution provider has an open position for a Telecommute Bilingual Spanish Customer Service Advocate in Billings.

Core Responsibilities of this position include:

• Answering incoming calls and assisting customers as needed
• Maintaining composure in escalated situations
• Operating accurately and efficiently in a fast paced environment

Must meet the following requirements for consideration:

• Bilingual in English and Spanish
• Minimum one year of previous customer service/sales experience required
• Typing speed of 25 WPM with 90% accuracy required
• Ability to speak English clearly and audibly using correct grammar required
• Computer knowledge in Windows based application required