Telecommute Bilingual Spanish Customer Service Representative in Tampa

Job ID: Available for Members

Location: Florida

Compensation: Hourly

Posted: Monday, December 10, 2018

This job expires in 30 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Evening Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An insurance company is seeking a Telecommute Bilingual Spanish Customer Service Representative in Tampa.

Core Responsibilities Include:

  • Reviewing all policy information to determine if the risk meets the company's underwriting guidelines and processes
  • Providing Superior Customer Service and offers solutions and/or options within Company guidelines
  • Serving as the primary contact point for insureds, agents, and lien holders for policy related inquiries

Position Requirements Include:

  • You may be asked to periodically attend office based training or meetings as needed
  • Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required
  • Six months previous customer service experience required
  • PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required
  • Successfully completes all required new hire training as per Departmental guidelines