Job Summary
A business and technology consulting firm is seeking a Telecommute Business and Technology Customer Success Director.
Core Responsibilities Include:
- Delivering world-class support to our top clients
- Maintaining a balanced proactive/reactive relationship with your assigned accounts
- Partnering with our Sales organization to uncover and capitalize on upsell and expansion opportunities
Skills and Requirements Include:
- Bachelor's Degree
- 5-7+ years Account Management or Customer Success experience
- Consistent track record of providing stellar support to customers
- Strong understanding of the digital marketing ecosystem
- Great conflict resolution skills
- Excellent time management skills