Job Summary
A software company has an open position for a Telecommute Business Operations Leader in Boston.
Candidates will be responsible for the following:
- Ensuring customer success for all of the startups
- Providing dedicated, tailor made support solutions
- Shaping and executing a shared customer success vision
Applicants must meet the following qualifications:
- Track, analyze, and compile regular reporting on internal support metrics
- Contribute to cultivation and maintenance of technical documentation
- Demonstrated ability evaluating business support processes
- Identifying areas for improvement, developing future state specifications
- Proven ability to manage multiple priorities and workflow drive tasks to completion
