Job Summary
A a managed services provider is in need of a Telecommute Business Process Consultant.
Must be able to:
- Ensure execution of processes and models align to ITIL/SDLC specifications and support an ISO 20000 or ISO 270001 operational framework
- Manage the design and objectives on functional changes to processes affecting the technology team
- Provide support to both the existing ISMS/ISO 270001 certification and the Information Security Officer
Skills and Requirements Include:
- B.S. in a quantitative field required
- Demonstrated analytical, troubleshooting, and problem-solving skills
- Attention to detail and ability to deliver and support a quality service experience
- Demonstrated experience with industry ITSM technology such as ServiceNow, Jira, Remedy