Telecommute Call Center Collections Agent in Bethlehem

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 29, 2020

Job Category: Customer Service

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is seeking a Telecommute Call Center Collections Agent in Bethlehem.

Candidates will be responsible for the following:

  • Handling outbound customer service calls
  • Handling outbound collection calls
  • Analyzing the impact of collections on the customer's portfolio

Applicants must meet the following qualifications:

  • Ability to attend onsite training Monday - Friday, 9am-5pm
  • Ability to work onsite for 90 days, 8am-5pm after training
  • Ability to meet all performance metrics before approved to work from home
  • Previous Call Center or Customer Service experience
  • Ability to develop rapport and demonstrate a caring attitude
  • High school diploma, G.E.D., Trade/Vocational School certificate or equivalent