Job Summary

A business process outsourcing company is in need of a Telecommute Call Center Sales Agent.

Must be able to:

• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunity and apply sales skills to upgrade

Required Skills:

• Basic knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• An aptitude for conflict resolution, problem solving and negotiation