Job Summary

A global technology provider is filling a position for a Telecommute Client Care Technical Analyst.

Candidates will be responsible for the following:

• Providing consultation, training and support to the client
• Understanding and managing client expectations
• Providing detailed analysis of issues received from clients

Required Skills:

• Ability to travel alone or as part of a team
• Bachelor’s Degree or equivalent experience
• 1 - 2 years’ experience in financial industry field, preferably in the Banking or the Credit Union industry
• Past experience in an analytical and customer facing role
• Proficient PC skills, Microsoft Office application experience & Microsoft SQL Server experience
• Strong problem-solving, communication and interpersonal skills