Telecommute Client Experience Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, December 05, 2018

This job expires in 17 days

Job Category: Customer Service, Management

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Manager

Job Summary

A global talent network of freelancers needs applicants for an opening for a Telecommute Client Experience Manager.

Individual must be able to fulfill the following responsibilities:

  • Manage people to drive forward client experience processes and initiatives
  • Assist with tracking, analyzing, and reporting key client experience metrics
  • Lead weekly team meetings and strategy sessions

Position Requirements Include:

  • Experience working directly with clients and capable of diffusing issues easily
  • Authoritative with the ability to say “no” when it’s easier to say “yes”
  • Willingness or some experience in leading teams
  • Experience working in a cross-functional setting