Job Summary

A call center consulting firm has a current position open for a Telecommute Client Relations Specialist.

Core Responsibilities Include:

• Leading new clients as they are put into operation
• Addressing concerns or changes a client needs with their account
• Maintaining a relationship with clients for the duration of their service

Applicants must meet the following qualifications:

• Strong understanding of customer billing and invoicing
• Must have experience with Amtelco programs, or similar contact center software
• At least 2 years of experience in a call center management role
• Excellent interpersonal and communication skills