Telecommute Client Success Director in Santa Monica

Location: California

Compensation: Salary

Staff Reviewed: Mon, Jan 11, 2021

This job expires in: 26 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A software development company is searching for a person to fill their position for a Remote Client Success Director.

Individual must be able to fulfill the following responsibilities:

  • Own and oversee relationships with some of company’s largest and most strategic customers
  • Increase user adoption and contribute to revenue goals through ensuring renewals and upsells
  • Develop relationships with executive champions and clinical leaders, assess existing workflow processes and make recommendations on how to better utilize the company's product suite

Required Skills:

  • At least 3 years in sales oriented, account management, professional services or operations position within the healthcare industry
  • BA/BS degree
  • Demonstrated understanding of health-system and clinical workflows and clinic and hospital operations
  • Expertise working with healthcare-related data and technologies; hands-on experience with leading electronic medical records (EMRs)
  • Ability to identify new opportunities for increased revenue and improved adoption
  • Proven track record of working in a customer-facing environment and developing/driving internal initiatives to increase user engagement and satisfaction

COMPLETE JOB DESCRIPTION

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