Job is Expired
Location: Arkansas, California, Colorado
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 06, 2018
Job Summary
An IT company has a current position open for a Telecommute Client Success Representative.
Core Responsibilities Include:
- Providing customer support, troubleshooting help and ongoing training to existing clients
- Setting up, managing, and maintaining services for new and existing clients
- Investigating issues and software bugs and solving or escalating problems appropriately
Required Skills:
- Ability to report to an office at least once per month
- Ability to travel minimally for training or meetings at company headquarters
- Previous experience in an administrative, training, customer service, or technical role
- Experience using CRM, Ticketing, and Knowledge Base software
- Ability to take the initiative and see projects and tasks through to completion
- Ability to understand and convey detailed information about our services and system