Job Summary

A software development company is seeking a Telecommute Client Support Coordinator.

Candidates will be responsible for the following:

• Owning and coordinating a queue of open client issues
• Working closely with other departments to ensure resolution of technical issues and questions
• Resolving tier 1 support issues

Applicants must meet the following qualifications:

• 1-3 years experience, primarily in account management or customer support roles
• Excellent written and verbal communication skills
• Comfort with client-facing conversations at the executive level
• Strong organizational skills
• Ability to prioritize effectively in a fast-paced environment
• Strong analytical and problem-solving skills