Job Summary
A financial services company is seeking a Telecommute Client Support Representative II.
Core Responsibilities of this position include:
- Ensuring cases are documented and followed up on
- Tracking and managing client communications
- Ensuring accounts and contact records are properly maintained with updated information
Qualifications for this position include:
- Bachelor’s Degree in Marketing or Business Management or HS diploma and equivalent experience
- Minimum 1 years experience in mortgage banking and/or LOS software administration
- Ability to provide assistance during QA testing phase of major releases