Job Summary

A global technology provider needs applicants for an opening for a Telecommute Client Technical Support Representative.

Core Responsibilities Include:

• Defining and/or resolving moderate to complex client problems
• Simulating client problems to analyze and resolve user operating difficulties
• Ensuring proper handling and follow-up of issues

Must meet the following requirements for consideration:

• Bachelor’s Degree in business or equivalent field experience may be substituted
• 2 + years’ experience working with application support or within the financial services industry
• Proficiency with computers and related office equipment
• Must be proficient in Microsoft Office: Outlook, Excel, Word, and PowerPoint
• Strong organizational skills
• Excellent communication skills, both verbal and written