Job Summary
An information technology company is in need of a Customer Success Manager.
Candidates will be responsible for the following:
- Providing cloud customers with dedicated resources that will guide and help customers achieve maximum value from their Infor investment
- Bringing micro-vertical expertise and a deep understanding of how to mitigate the challenges of transitioning to the cloud
- Ensuring that each customer gets the greatest and most efficient functionality out of their technology investment
Must meet the following requirements for consideration:
- Attend handover meeting(s) between Infor Cloud Operations and Infor Consulting Services or the Infor partner performing the Implementation
- Bachelor’s Degree or equivalent experience
- Healthcare industry knowledge and experience
- Excellent written/verbal communication and presentation skills
- Excellent analytical, time management and organizational skills to manage multiple tasks simultaneously
- Ability to respond quickly to changing demands and market conditions