Telecommute Cloud Infrastructure Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, February 20, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An information technology company is in need of a Customer Success Manager.

Candidates will be responsible for the following:

  • Providing cloud customers with dedicated resources that will guide and help customers achieve maximum value from their Infor investment
  • Bringing micro-vertical expertise and a deep understanding of how to mitigate the challenges of transitioning to the cloud
  • Ensuring that each customer gets the greatest and most efficient functionality out of their technology investment

Must meet the following requirements for consideration:

  • Attend handover meeting(s) between Infor Cloud Operations and Infor Consulting Services or the Infor partner performing the Implementation
  • Bachelor’s Degree or equivalent experience
  • Healthcare industry knowledge and experience
  • Excellent written/verbal communication and presentation skills
  • Excellent analytical, time management and organizational skills to manage multiple tasks simultaneously
  • Ability to respond quickly to changing demands and market conditions