Job Summary

A medical services provider has an open position for a Telecommute Contact Center Specialist I.

Individual must be able to fulfill the following responsibilities:

• Complete follow-up on unpaid account balances and ontact guarantors, third party payors, and/or other outside agencies
• Contact patients to discuss their post-discharge appointment requirements
• Establish reasonable payment plans according to department policies

Qualifications Include:

• High school graduate or equivalent
• 2 years customer service or call center experience OR 1 year health insurance call center and claims adjustments experience
• Must be able to maintain confidential information
• Excellent organizational, interpersonal and communication skills
• Competent in MS Office/PC skills
• All other requirements necessary for this position