Job is Expired
Location: Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Mon, Nov 21, 2022
Job Summary
A social media management company is seeking a Telecommute Customer Communications Manager.
Core Responsibilities Include:
- Developing and executing strategies to experiment with impacting retention efforts
- Socializing analytical findings and recommendations internally to inform optimizations to our communications strategy
- Influencing quarterly and annual goals for engagement and business impact of the communications programs as it relates to overall customer marketing goals
Required Skills:
- 7+ years of experience in customer marketing, scaled customer success programs, digital marketing, or retention program role
- 3+ years working with marketing automation software (e.g., Marketo), CRM, and analytics tools
- Full cycle strategic experience designing, executing, and learning from tests and experiments on customer journeys
- Experience in the ideation of emails, landing pages, and CTAs, designing and executing A/B tests, and drawing actionable conclusions from results
