Telecommute Customer Experience Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, October 30, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An Elearning company is seeking a Telecommute Customer Experience Specialist.

Core Responsibilities Include:

  • Ensuring a positive customer experience
  • Solving customer challenges and presenting possible solutions

Must meet the following requirements for consideration:

  • High school diploma or above
  • Candidates must have at least two years of call center or heavy phone customer service experience
  • Comfortable and experienced communicating with customers through web chat and the phone
  • Able to handle multiple chat sessions concurrently
  • Has strong understanding of customers' needs