Telecommute Customer Onboarding Manager

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Jan 11, 2021

This job expires in: 14 days

Job Category: Program Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology development company is searching for a person to fill their position for a Telecommute Customer Onboarding Manager.

Individual must be able to fulfill the following responsibilities:

  • Understand customer’s business requirements and map to an effective solution
  • Deliver onboarding trainings and materials
  • Ensure timely completion of onboarding sessions, project tasks and deliverables

Must meet the following requirements for consideration:

  • 3+ years of Customer Onboarding or Implementation experience in a B2B SaaS company
  • OR 3+ years working in a quality-related role for a medical device or life sciences company
  • Demonstrated experience as a trusted advisor to customers/clients
  • Willingness to learn and use coaching feedback to improve
  • Great communication skills across multiple mediums (video conference, phone, email)
  • Experience with Salesforce.com and Asana (or similar tools)

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