Telecommute Customer Product Support Advisor

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Posted: Thursday, December 07, 2017

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Weekly Hours: Full Time, Part Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A business services company is filling a position for a Telecommute Customer Product Support Advisor.

Individual must be able to fulfill the following responsibilities:

  • Taking ownership of customer interactions with a dedication to resolving their technology issues
  • Exceeding customer expectations by providing a high level of world class customer service
  • Navigating and managing multiple programs and applications running simultaneously

Skills and Requirements Include:

  • 1 - 2 years of customer service experience
  • High School Diploma or GED
  • Keyboarding skills at a minimum of 25 wpm
  • Strong problem solving, analytical and data entry skills
  • Ability to work a flexible schedule which may include varying shifts, weekends and/or holidays
  • Ability to listen effectively, use probing skills to obtain relevant information, and establish rapport quickly with customers