Telecommute Customer Service Advisor in the San Antonio Area

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Mon, Dec 28, 2020

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An outsourcing service provider needs applicants for an opening for a Telecommute Customer Service Advisor in the San Antonio Area.

Must be able to:

  • Document all information on customer interaction according to standard operating procedures
  • Manage and maintain a test lab of devices running services to be used for reproducing customer issues
  • Research and resolve issues reported by the client's end-users via phone, email, and chat support

Applicants must meet the following qualifications:

  • Must be willing to complete computer diagnostics testing to ensure computer and speed requirements
  • Must be willing to complete assessments that include a typing test of 25-30 wpm
  • Must have your own personal computer, ethernet connection, and a high speed internet connection
  • Demonstrate strong abilities to work independently and as a remote team player
  • Must have at least a High school diploma or GED
  • Must be at least 18 years of age

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