Job Summary
An outsourcing service provider needs applicants for an opening for a Telecommute Customer Service Advisor in the San Antonio Area.
Must be able to:
- Document all information on customer interaction according to standard operating procedures
- Manage and maintain a test lab of devices running services to be used for reproducing customer issues
- Research and resolve issues reported by the client's end-users via phone, email, and chat support
Applicants must meet the following qualifications:
- Must be willing to complete computer diagnostics testing to ensure computer and speed requirements
- Must be willing to complete assessments that include a typing test of 25-30 wpm
- Must have your own personal computer, ethernet connection, and a high speed internet connection
- Demonstrate strong abilities to work independently and as a remote team player
- Must have at least a High school diploma or GED
- Must be at least 18 years of age
