Telecommute Customer Service and Operations Support Specialist in Raleigh

Location: North Carolina

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 18, 2020

This job expires in 15 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A resume writing company has a current position open for a Telecommute Customer Service and Operations Support Specialist in Raleigh.

Core Responsibilities Include:

  • Answering inbound calls from prospective and existing customers
  • Responding to emails from prospective and existing customers
  • Resolving customer concerns/escalated issues via phone and email

Applicants must meet the following qualifications:

  • High School Diploma/GED
  • 2+ years of experience in a customer support role
  • Strong written and verbal communication skills
  • Excellent computer operation skills
  • Must supply and support their own computer, internet, and phone