Job Summary
An omnichannel customer experience management and business process outsourcing company is searching for a person to fill their position for a Telecommute Customer Service and Sales Representative in Fort Wayne.
Candidates will be responsible for the following:
- Handling and carefully responding to all customer inquiries
- Providing excellent customer service through active listening
- Working with confidential customer information and treating it sensitively
Required Skills:
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Proven oral and written communication skills
- Ability to resolve issues on the first call by being proactive
