Job Summary

A staffing agency is filling a position for a Telecommute Customer Service Lead Representative in Austin.

Individual must be able to fulfill the following responsibilities:

• Retain existing customers who are calling to cancel plans
• Assist customers with applying for new coverage
• Contact existing customers who may be at the risk of losing coverage due to lapsed payments

Required Skills:

• Must be a licensed insurance sales agent
• Experience in, or understanding of, healthcare and/or insurance industry
• Call/contact center experience
• Strong telephone verbal and listening skills
• Ability to work in a fast-paced environment
• 1 to 2 years of sales experience