Job Summary

A pharmacy benefit management company is seeking a Telecommute Customer Service Representative in Fargo.

Candidates will be responsible for the following:

• Receiving incoming calls from members, pharmacies, and doctor’s offices
• Investigating and resolving member inquiries in a timely manner
• Navigating modern technologies such as extracting and researching data

Required Skills:

• High School Diploma or GED
• 1 year of customer service experience
• Must be eligible to work in the United States without need for work visa or residency sponsorship
• Strong PC skills with ability to navigate multiple software systems simultaneously
• Strong communication skills with focus on professional demeanor and empathy
• Ability to multitask