Job Summary
A customer engagement services company is seeking a Telecommute Customer Service Representative in Pittsburgh.
Core Responsibilities Include:
- Answering back to back calls
- Resolving issues quickly
- Ensuring situation does not escalate
Qualifications for this position include:
- Ability to work remotely
- Ability to speak on the phone and use a computer
- Ability to empathize and be friendly with people you’ve never met
- Ability to multi-task while on the phone
- Ability to use logic and solve problems