Telecommute Customer Success Associate

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Nov 16, 2020

This job expires in 19 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology and services company is seeking a Telecommute Customer Success Associate.

Must be able to:

  • Help restaurants see the value of partnership with the company to drive retention
  • Support customers with daily office hours to answer questions
  • Manage daily calls and emails around customer issues and concerns patiently and professionally

Qualifications for this position include:

  • High energy and ambition
  • Passion for the restaurant industry and for helping owners and operators thrive in a digital world
  • Hyper-organized and strong multi-tasker who can easily manage numerous projects
  • Very strong attention to detail
  • Ability to solve problems quickly and pivot with ease
  • Interest in helping restaurant owners drive revenue with technology