Job Summary
An employee engagement company has an open position for a Telecommute Customer Success Director.
Must be able to:
- Lead and manage a team of remote SAEs focused on enterprise customers
- Maintain high-levels of employee engagement, customer satisfaction and revenue retention
- Develop and maintain long-term relationships with stakeholders at your customers
Must meet the following requirements for consideration:
- Occasional travel is required
- Proven ability to attract and lead outstanding teams
- 10+ years helping enterprise level customers build great companies
- Customer-centric, with a track record of delivering on customer success
- Ability to use data to quickly make decisions and adjust strategies