Telecommute Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Feb 07, 2019

Job Summary

A privately-held technology company has an open position for a Telecommute Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Answer phones and emails, providing support on a wide range of topics
  • Act as a trusted advisor to new and prospective customers
  • Troubleshoot technical issues and communicate back to the customer

Must meet the following requirements for consideration:

  • Completed some college in a relevant field
  • 0-3 years of Customer Success/Support experience
  • Analytical mindset with ability to quickly recognize patterns
  • Able to master new software and systems effortlessly and quickly
  • Superb writing and communication skills: accurate, focused, and detailed
  • Excellent at multitasking and highly productive

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