Telecommute Customer Success Manager

Job ID: Available for Members

Location: California, North Carolina, Texas

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 25, 2019

This job expires in 1 days

Job Category: Account Management

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company needs applicants for an opening for a Telecommute Customer Success Manager.

Must be able to:

  • Onboard, align and develop trusted relationships with customer stakeholders
  • Establish a high level of customer engagement to drive satisfaction
  • Conduct regular meetings, workshops and Business Reviews with customers

Qualifications Include:

  • Ability to travel up to 25%
  • 5 years of continuous experience in customer/account management positions
  • Experience being part of a professional services, service delivery, or account management organization
  • Domain experience with IVR and contact center technologies
  • Experience in complex account management for Fortune 500 companies
  • Ability to quickly grasp and distinctly explain technological and business concepts