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Telecommute Customer Success Manager

Job is Expired
Location: California, North Carolina, Texas
Compensation: To Be Discussed
Staff Reviewed: Thu, Apr 25, 2019
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software company needs applicants for an opening for a Telecommute Customer Success Manager.

Must be able to:

  • Onboard, align and develop trusted relationships with customer stakeholders
  • Establish a high level of customer engagement to drive satisfaction
  • Conduct regular meetings, workshops and Business Reviews with customers

Qualifications Include:

  • Ability to travel up to 25%
  • 5 years of continuous experience in customer/account management positions
  • Experience being part of a professional services, service delivery, or account management organization
  • Domain experience with IVR and contact center technologies
  • Experience in complex account management for Fortune 500 companies
  • Ability to quickly grasp and distinctly explain technological and business concepts

COMPLETE JOB DESCRIPTION

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